Environment

Royal Caribbean Is Celebrating Our Amazing Planet! Are You Celebrating Earth Day?

Hi, my name is Jamie Sweeting and I’m a recovering conservationist. At least that’s what some people seem to think. Actually, I’m the Vice President for Environmental Stewardship and Global Chief Environmental Officer for Royal Caribbean Cruises, Ltd., which essentially means that if it has anything to do with the environment or sustainability then it’s my responsibility to take care of it. Think of me as the Green Cruise Guy!

Today is Earth Day. For some it’s a day to reflect on the world around us and how it seems nature is hanging in the balance - to be honest, this can get a bit depressing when we hear about the seemingly ever-increasing ways that our lifestyles impact and alter the environment on which we depend. How, despite all the talk of the advancement of the “green movement,” climate change will have profound affects on the planet and it seems we aren’t doing enough to stop it. How our ocean resources are being ever more depleted and impacted by our collective irresponsible actions that one wonders whether there will actually be any coral reefs left to show our grandchildren. Despite the pervasive doom and gloom, for me, Earth Day is a day of celebration. It’s a day to think of how much is being done to address these challenges, to be proud of the part we are playing to make the Planet a more hospitable place for us to inhabit, not just in the distant future but also today. It’s a day to think of all the remarkable places, ecosystems and species that our Royal Caribbean guests are able to experience and enjoy when they cruise to over 400 destinations with our company.

At Royal Caribbean, we believe that we have both the immense fortune to take our guests to so many incredible destinations, but also the inherent responsibility to protect those environments and ensure that peoples’ lives are improved by cruise tourism. I’ve spent nearly twenty years trying to demonstrate how travel can be an overwhelming force for good around the World. I started work as a “Dive Master” and the environmental connection was so clear - protect the reefs and you are nurturing the goose that lays the golden eggs. I then started working in the emerging area of “ecotourism” - promoting travel to natural areas that conserves the environment and sustains the well-being of local people. I spent nearly 15 years working for a leading conservation organization (Conservation International) and in 2001, I started researching the cruise industry. Why the cruise industry you might ask? Well, back then, some seventy percent of cruises operated in areas defined as “biodiversity hotspots” - those places on Earth that have the greatest concentration of plant and animal species and also serious levels of habitat loss. Again, the environmental connection was pretty clear.

Today, Earth Day, marks three years to the day that I started working at Royal Caribbean. I’m glad to say that I remain convinced that I am doing more for conservation working at Royal Caribbean than I was before working at Conservation International. Surprised by that? Well, here are a few facts about our company’s environmental work that might also surprise you:

  • We have a dedicated Environmental Officer on each of our ships to oversee our environmental stewardship policies and practices.
  • We consume about 20 to 50 gallons less of fresh water per person per day on our ships, compared to the average person living in the United States
  • We are committed to reducing our greenhouse gas emissions by one-third per person per day by 2015, from a 2005 baseline. In fact in 2010, these efforts translated into a 4.7-percent reduction in fuel consumption per average passenger cruise day over 2009 levels. Our goal for 2011 is to reduce our fuel consumption by another 5.4 percent.
  • In 2010, we reduced the amount of waste landed ashore from our ships to just 1.15 pounds per person per day, a reduction of 19 percent from the previous year and 47 percent from 2007 levels. As a point of comparison, the average solid waste footprint per person in the United States is approximately 4.3 pounds per day.
  • In 1996, we launched the Ocean Fund, which supports marine conservation organizations in safeguarding the health of the world’s oceans. Since the fund’s establishment, we have contributed more than $11 million to 66 organizations around the world.

These are just some of the reasons I am so proud to work here at Royal Caribbean and I am confident that we are doing the right thing when it comes to taking care of the environment. I hope you will all join me today in celebrating this amazing Planet and all the things each of us does on a daily basis, both big and small, to protect the environment for future generations. HAPPY EARTH DAY!

BY:Jamie Sweeting|22nd April, 2011 No Comments

Sometimes No News is Good News! Part 3: No Such Thing as a Quiet Day

capt-hernan-zini-aquatheater1

Guest blog by Captain Hernan Zini, Captain, Allure of the Seas.

There was a lot of good energy all throughout the ship. And like the rest of the ship, Chief Electrical Engineers Vito and Dragutin were as busy as ever. Small details pending in owner work like IT installation, CCTV cameras, digital signage and electronic mustering systems among others, all required the assistance of our Electrical team. Not to mention our propulsion system is entirely electrical, they really have to Move it, Move it!

We knew that we would be ahead of schedule due to the high speed used to successfully avoid all the different storms, so we decided to stop the last day of our crossing just outside Freeport and use the time to do the final calibration and testing of our DP system. This day was named as the “Quiet Day”, with the aim of allowing the entire crew to relax and recharge their energy before the busy inaugural period started.

The DP is a system used for dynamic positioning that is highly accurate and sophisticated. The calibration and test was mainly electrical and while the majority of the crew was enjoying incredible weather in the Caribbean, the electrical team was working nonstop from early morning till midnight when 70% of the test was completed. I remember being on the Bridge at that time looking at the tired but still positive faces of Vito, Dragutin and Piotr (among others). I was thinking…so much for a quiet day for them…I called the tests off for the rest of the night. I needed them rested for our first arrival to Port Everglades next morning at 0700. The DP test was completed during our 1st sailing out of Port Everglades on another long evening for the Electrical team… you can’t help wondering… where they get their energy from?

The Refrigeration Team lead by Franco and David had a tough job. They are responsible for the Air conditioning Plant (AC). They scrolled every single AC duct of the ship at the yard and they worked hard to help STX deliver the best AC plant possible. One of the AC compressors broke just before delivery and getting it back in place was not an easy task, as matter of fact they are still working on it. The cleaning of the chilled water system is another never ending story with so many miles of piping; they really worked hard to get the systems as clean as possible before delivery and in operations.

The efficiency of our AC Plant is one of the single largest contributors to our much lower carbon footprint onboard. To achieve that, the AC plant needs a lot of hours for balancing. This is done normally after delivery, not to mention that the ship is transiting from a colder weather to the Caribbean, so that in itself requires daily adjustments. They are still adjusting the plant and getting ready for what we call a Tropical test, when we finally can test the performance of the AC plant in warmer weather. Most importantly for many of us, they are also responsible for keeping the right temperatures in our provision area, where we keep all the food onboard…one mistake and you can say good bye to your Caramel Frappuccino or your ice cream experience. The refrigeration team did a really “cool” job!

blue-boys

The stories continue; equipment training, setting up drawings and documents in our offices, starting with our daily and weekly maintenance routines, going over the many non-critical alarms left in the system at delivery, checking a few leaks in some of our systems, organizing our stores and checking the final details on our 15,000 line items of spare parts ordered, there was a lot of work to be done.

No ribbon cutting, no glamour or grand openings, their stories are more silent. And in this environment you could argue that “No news is good news”. I will go further to say “No news is a job very well done”. Their job has supported in more than one way each one of all the other grand openings, whether it is an electrical installation on a particular venue, the temperature of our food stores, or navigating the ship slowly out of Port Everglades so the Divers can do their act in the Aqua Theater, the marine team has been an integral part of each one of our incredible product deliveries.

I would like to use this opportunity to say thank you and congratulations to the nearly 200 Marine Officers and Crew for their professionalism, passion and dedication. Safety and reliability is one of the most important pillars of our operation, and there is a very clear focus on that. But with their hard work they also support each one of the functional areas responsible for Delivering the WOW.

The marine crew has WOWed me!

My only request now is that they “Keep up the No News.”

BY:Captain Zini|31st December, 2010 2 Comments

Sometimes No News is Good News! Part 2: A Mean, Clean, Safety Machine

Guest blog by Captain Hernan Zini, Captain, Allure of the Seas.

It was a very nice and breezy afternoon in the Baltic. Both Staff Captains Gus and Johan were running the decks as I was spending more time on the bridge. We were watching the weather ahead and I was particularly concerned about a developing storm that would leave very little time for us to pass between UK and the Azores. I promised Lisa Bauer good weather and I was not ready to fail on that promise…but just in case, I decided to test the stabilizers (this cannot be done on the dock), even though they were not needed yet. I guess you know the answer by now…No problems!

The next days were going to be busy on the Bridge and in the Engine Control Room, sailing inside the Baltic, going under the bridge and navigating the restricted waters around Denmark, watching the weather ahead and transiting the English Channel always adds a bit more healthy stress to the Bridge Team. But they were ready and proud to navigate their new ship. I remember our 1st Officer Ryan recently promoted to Chief Officer coming to talk to me with a worried face and asking if he could delay his promotion for a few days. He wanted to have the chance to navigate the ship before he moved to the Chief Officer position that works more time on the decks. I think that captures the proud feeling of the entire Bridge team. Ryan remained on the Bridge until we passed the UK. I was personally very happy to see the professionalism and attention to detail of our team. You could argue that I was a bit biased, but this was also commented by the Danish Pilots that came onboard to assist us with the navigation under the Bridge. They were impressed with the Bridge team and they took time to let us know that.

While this was going on, our deck crew was ready to start washing the ship, but there was a small problem. All the pipes for the outer decks were shut down at the yard. During the month of October sometimes you can get freezing temperatures and there were concerns about pipes breaking. So all pipes were drained and valves were closed. Mikael was watching the weather and as the temperature increased he gave the go ahead to Tommy to start opening the valves. These valves are located in not so easily accessible areas, but nothing was a problem for Tommy…checked his drawings, found the valves… job done… no problems…and the washing started…washing the ship is like washing your hands, once you finish doing it you are almost ready to start doing it again. That was our grand opening of the never ending washing process.

The first week of washing is particularly hard, as there is a lot of what we call “flying rust” on the ship hull. The deck team did a great job on Polishing the Gold of our ship and after the first week at sea, Allure was glowing. They went over every surface on the open decks, stainless steel polishing, window cleaning and treatment, deck scrubbing and final touch up painting. Our Bosun Nick, a veteran and experienced seaman, was leading the troops on deck….and no details will escape his well trained eyes. Their main priority on their minds… “Safety First”… they even found time to celebrate this way of thinking by painting their own artwork at the mooring deck.

Speaking of Safety First, we trained and trained our crew before departure and during the crossing. Every 3rd day at sea we would have a full drill. We did over 20, 000 hours of Safety Training and by the time we were done with that the crew would have walked over 7,000 Kilometers or 3,800 Nautical Miles. Incredible when you think that we sailed 5,300 NM from Turku to Port Everglades. You can almost literally say that we “Walked the Talk” on safety….Our Chief Officer Safety Mikko and Lou Costello, with the help of our 10 shore side safety trainers, were the leading force on all these efforts. No surprise we passed the US Coast Guard inspection with no deficiencies and very good compliments regarding our crew training.

The security team, with our Security Officer Mula at the helm, was also walking the talk, going around the ship day and night, conducting their safety rounds while finding small details that needed attention on remote areas of the ship that we normally do not visit every day, setting up all the security equipment for gangway operations, working with the issuing of all keys to the different departments and checking every one of the over 1,000 CCTV cameras onboard. I could see they were doing a good job!

The Engine team was busy polishing the engine compartments. The machinery spaces are always hard to keep clean and while STX does a good job at it, it is never to the standards of our Chief Engineers. If you ask Staale, he would like to be able to have dinner on the decks of the engines spaces at any time. That is how clean we keep our ships. While operating all the systems onboard, they also found time to bring their spaces up to par and by the time we arrived at Ft. Lauderdale the engine spaces were looking the part.

On the environmental front our two Environmental Officers, Andy and Peter, were taking the lead together with the engine team. All systems started as planned; incinerators, oily water separators and our AWP (Advanced Wastewater Plant). By following strict company policies and practices and using innovative technologies, we conduct our business Above and Beyond Compliance. Believe me, this task is not easy. Our AWP plant cleans the wastewater generated onboard to such standard that far exceeds all international ship wastewater discharge standards. Our team did a great job starting and operating our plant. A large amount of training and inspections were also going on during the initial weeks to ensure all of our Save the Waves policies were fully implemented throughout the ship…no time was wasted onboard in all our environmental efforts.

Thanks for reading about the different safety operations of Allure in today’s blog. Stay tuned for my last entry of this 3-part blog series!

BY:Captain Zini|28th December, 2010 No Comments

Sometimes No News is Good News! Part 1: All Systems Go

Guest Blog by Captain Hernan Zini, Captain, Allure of the Seas.

Finally, I have found a few minutes on a very busy schedule to reflect on the incredible journey we have had so far with our team onboard Allure of the Seas.

It is incredible how fast and well things are going. I think we have managed to capture all the hard work done by the crew in order to get all our new products ready, whether it is a new food area like Samba Grill or Starbucks or all the Entertainment options like Chicago: The Musical and the DreamWorks experience. It is all there.

The other day running from one interview to another I called our Chief Engineer, Staale. I felt that we have not been talking as much as we typically do in normal operation and I wanted to know how things were going for him….Staale’s reply was very quick… “No problems…everything is running very smoothly.” .I probably wanted to hear a bit more than that but then I thought that in the marine world sometimes no news is good news. The engines, propulsion system and all the machinery onboard have been running very smoothly.

But we should not confuse no news with no work. The marine team has been working very hard during the past weeks, just like any of the other crewmembers onboard, but their story is silent.

Today I wanted to talk about their story. A story that for many marine Officers and Crew started at least six months before delivery of Allure at the yard (STX) in Turku. They worked very hard walking hundreds of miles on the steel decks of Allure, testing all systems with STX as they were being built. During this period, STX operated the systems and we witnessed they were working as intended.

The day of delivery, when the ship was officially ours at 0856, the marine team started a very detailed and extensive testing protocol called Pre Departure checks. Basically, we tested all the systems that have been tested during the past six months one more time over a 16 hour period. Everything from a Black Out test (when you force a power shutdown on the ship and you start the power recovery process), to testing the propulsion system, including the anchors, navigation equipment, lifeboats, etc. You name it, everything was checked one more time. But that time it felt different, because we owned the ship and we were in charge of operating the equipment for the first time.

This detail might seem trivial, but for the marine crew this is a moment of pride, when you finally get to operate your new ship. There was no ribbon cutting for this opening. It was more like a race start. The ship is ours…go…start testing ….and as the delivery dinner and celebrations were taking place that evening, our marine crew was still silently running with their task. By midnight, all of our tests were completed and we were getting ready to sail by 0500. It was a very long and successful day for them, the first of many more to come.

Watch how the engine team and the rest of the crew managed to move the modern wonder that is Allure:

The departure went very well other than a small delay starting one of the Azipods. But finally I found my keys and we got underway. During the first five hours we were sailing inside the archipelago, a beautiful day. With rocks close to the ship on both sides at all times, this was not a place to have a propulsion failure. The engine team delivered on their task and the navigation went very smoothly.

Once in open sea we were in need to start producing fresh water. Not so much for immediate consumption, but to increase the draft of the ship. If we were going to reach the right draft to pass under the Great Belt Bridge the next day, we were in need of producing 2,500 tons of fresh water over the next 24 hrs. I have to admit that this was one of the few items that kept me up at night. I was sure that we would get the plant working soon, but to do it right away and reach full production in such a short time is another task… Staale’s team answered again… No problem, it is running smoothly…We also needed to fill up the Aqua theater pool (500 tons of water) in order to reach the correct draft for going under the bridge. I remember that we had some challenges to start this because there was air in the piping system. Our Chief Engineer Jr. Tommy took the lead with the Facilities Manager Jacksa and Chief Officer Mikael and they got the task done just in time.

Thanks for reading the first of my three-part blog series - I’d love to hear your feedback here or on Facebook. Also, stay tuned for Part 2 where I’ll be covering more exciting news about the onboard and environmental safety of Allure.

BY:Captain Zini|27th December, 2010 21 Comments

My Haiti, Child Welfare, & Energy Security Efforts

My other involvements are as dynamic as ever. I’m not talking about the Phillies’ quest for a third straight National League pennant or the young Eagles’ aspiration to soar. I’m talking about Haiti, Child Welfare and Energy Security.

As many readers know, I am intensely interested in the Citadelle becoming a serious tourist attraction on the north coast of Haiti. We expect to be the “launch customer” with our guests at Labadee. John Weis did Haiti a great service by spearheading the development plan. With adequate funding, it should not take more than a few months for the Citadelle to receive visits. There is a reconstruction commission that should be making funding decisions for projects, such as the Citadelle, and there is some indication the process is unfolding. There is a risk that Haiti election politics will distract, or even overwhelm, the reconstruction decision making. I recently received an invitation to participate on a panel about Haiti, at the Clinton Global Initiative in September and I am looking forward to it.

Child welfare isn’t easy. The progress Our Kids has made in Miami-Dade County and the Florida Keys is reflected in the metrics and in the kudos our staff is receiving from many quarters. We are excelling in adoptions, highly recognized for getting medical and dental care for children, and for the technology that supports our caseworkers as they visit the children.

Unfortunately, there is a major controversy surrounding funding for the young adults who have “aged out” of the foster care system at age 18. Many of these young adults are eligible for support known as “Independent Living (IL)” or the “Road to Independence.” Whatever the moniker, this is a problem area. Children who have had every advantage in life would likely struggle under the conditions these young adults encounter as they try to master life skills, pursue their education, and hold down one or more jobs. It’s not surprising IL kids face elevated risk of homelessness and crime. The controversy emanates from the Florida Legislature’s decision not to fully fund the IL program for this fiscal year. From Our Kids’ point of view, we cannot take monies that were appropriated for children less than 18 years of age and move them to support the young adults over 18. While the Legislature’s action appears to and may be insensitive, it is forcing a discussion about the substance of the IL program which is beset by many issues besides the funding level. It’s hard to see any easy way out of this issue.

Finally, in the world of energy security, there is growing momentum for the electrification of road transport. Congress did not take action before the recess; therefore, action may not occur before the November election. There is mounting evidence that endangered species - bipartisan support, could be sighted in this context as it passed the U.S. Senate Committee on Energy and Natural Resources 19-4. Senate Majority Leader Harry Reid included electrification in his slimmed down energy bill and the Senate Minority Leader Mitch McConnell said it was one of the three areas in which he believed he could find agreement with the President and Democrats.

The Energy Security Leadership Council, to which I belong, continues to work behind the scenes to convey to the Legislative and Executive Branches that a meaningful U.S. commitment to electric vehicles would benefit the environment, our national security, and the economy. Of course, the environmental impact would depend on what energy sources are powering the electric vehicles (it should be noted that filling an electric car from electricity from a coal fired power plant is still better from an emission standpoint than a current internal combustion engine). Because there are so many potential energy sources for the grid, it is reasonable to expect that over time the role of fossil fuels would reduce and alternative energy sources would grow. Some would say electric cars are the only vehicles that will get cleaner as they get older!

BY:Adam|20th September, 2010 6 Comments

Guest Post - Craig Milan Introduces Royal Caribbean’s New Voluntourism Excursions

Voluntourism is a new and growing segment of travel and at Royal Caribbean International it manifests itself in several ways highlighting our commitment to the local communities we visit. We are just starting a program of voluntourism opportunities for our guests on Oasis of the Seas and if successful, will be expanded to other areas of need within the regions of our global deployment.

Guests of Oasis of the Seas have the opportunity to contribute to the local community of Cozumel, Mexico . We have partnered with select tour operators and the Mexican Chapter of the Red Cross to offer guests the chance to contribute their time with several projects. The local chapter in Cozumel provides vital services for the island’s residents and visitors. The Red Cross services the community with emergency response, medical services, lifeguard, first aid and other training, health education, and disaster preparation and relief. As part of a beautification project, guests will assist with the planting of trees and shrubs at the local chapter’s new facility. The 4-hour Voluntourism: The Mexican Red Cross Landscaping Project is available for sale online as well as onboard through this summer. The $50 price of the tour covers the materials needed for the landscaping and transportation to the facility with the remaining proceeds donated to the Cozumel chapter of the Mexican Red Cross.

In the near future, Oasis of the Seas guests also will have the opportunity to contribute to the communities of St. John, U.S. Virgin Islands (from the port of St. Thomas, USVI) and in Labadee, Haiti .

In addition to the active participation of our guests in various programs, we also support a number of worthwhile charities in destinations we serve. Here are a few examples. In Europe guests sailing on Brilliance of the Seas who purchase a shuttle bus pass in Venice also will receive a Chorus Pass ticket, a $13 per person value, which provides entrance to 16 of the most important churches in Venice. The Chorus Association, a non-profit, will reinvest the funds from Royal Caribbean’s purchase of the Chorus Pass tickets in the restoration and maintenance of the priceless churches and the cultural heritage represented in the more than 1,000 pieces of art. The aim of the Chorus Association is to contribute to the safeguarding, conservation, and restoration of the architectural and artistic heritage of churches in the city of Venice.

Guests sailing on Splendour of the Seas , Navigator of the Seas , Brilliance of the Seas and Vision of the Seas who visit Kusadasi (Ephesus), Turkey and participate in select full day tours will have a tree planted near the House of Mary in their honor and will receive a certificate to this effect. This project is focused on the re-forestation of this critical historical site.

In Juneau, Alaska , guests sailing on Radiance of the Seas and Rhapsody of the Seas can purchase the Whales & Glaciers: Citizen Science Adventure tour. Guests will play a significant role in a monitored citizen science program while viewing the likes of whales, seals, porpoises, sea lions and sea birds in their natural habitat. This tour provides guests with hands-on experience collecting water samples, trawling for plankton, and recording animal behaviors. All observational data-logging will improve scientists’ understanding of the local food chain and other environmental variables that effect marine populations.

BY:Adam|11th June, 2010 19 Comments

Guest Post - A Retrospective Look on the Past 10 Years with Royal Celebrity Tours in Alaska

This week marks the 10th season of our operations of Royal Celebrity Tours (RCT) cruisetours in Alaska. It is hard to believe that it’s been 10 years but guests started arriving for their pre-cruise land tour of the Alaskan interior last Saturday and will Radiance of the Seas today in Seward. When we started this venture in May 2001 we had 2 rail cars, 20 motor coaches, 80 employees and a facility in Anchorage that we were busy renovating as it had been vacant for over 20 years. We now have 4 rail cars, 52 motor coaches, 275 employees and occupy two office/shop facilities in Anchorage and one in Fairbanks – all in place to take tens of thousands of guests on land tours in Alaska each year.

If anyone has the desire to take an Alaska vacation with us, it would behoove you to seriously consider spending the extra time to take one of our 21 cruisetour vacations in Alaska as this is truly the best way to see America’s last great frontier state. The land portion of a cruisetour varies from 3- to 7-nights and is always sold in conjunction with a 7-night cruise on Radiance of the Seas. Tours can be reserved either pre- or post-cruise. While a 7-night cruise only package is a great way to see the Southeast part of Alaska, our cruisetours allow for a total immersion of the Alaskan experience. The highlight of most of our land tour programs is America’s premier National Park, Denali and the majestic Mt. McKinley. It is definitely one place everyone should see at some point in their life. Denali National Park is not only the crown jewel of the National Park system (and that is saying a lot!), it is one of the few places (if not the only) that you can arrive to on a luxury glass dome railcar and stay in authentic lodges.

A typical cruisetour starts with a 7-night cruise from Vancouver to Seward and then, on land, with stops in Girdwood; Anchorage; Talkeetna; Denali and Fairbanks, Alaska. Each stop along the way includes an overnight (sometimes 2) at an Alaskan owned and operated lodging which permits our guests to experience the exciting offerings at each stop. These can include flightseeing trips in Denali Park, whitewater rafting, jet boating, hiking, cycling or simply relaxing and taking in the spectacular scenery.

We still keep a dedicated tour director and driver team on every tour and together they handle every logistical aspect of delivering the experience – no one can compete with the service level this facilitates. We also are proud of the many vendors that we use throughout the state for our lodging and activities – most have partnered with us for 10 years.
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BY:Adam|26th May, 2010 4 Comments

How the Volcanic Ash Affects Our Ships

Volcanic ash from Iceland has ascended over Europe and is affecting air travel to, from and within the region just as the new European cruise season is getting underway. This is proof that we had not yet seen “everything.” We are affected by the interaction of a still-erupting volcano and an uncertain wind and weather pattern. These factors are about as far beyond our control as is imaginable. As a result, we are dealing with this challenge on a day to day and even hour to hour basis. Our goal is to enable as many people as possible to board our ships before the ships must depart to maintain all or nearly all of their scheduled itineraries. While our primary focus is on the ships in Europe, there are also ships in the Caribbean and elsewhere that are expecting guests originating from Europe. We are hoping that the situation abates but working intensively on it while it persists.

This situation is obviously about far more than our issues or even the cruise industry’s issues. Besides airlines it has implications for hotels, rental cars, trains, ferries and every other element of travel and leisure. We need to take all of this into account.

As always, we protect our guests who have purchased air transportation through us. For example, guests who purchased air arrangements through Royal Caribbean and who were scheduled to travel on cruises departing on April 18th, and whose travel became impossible due to airport closures, will be provided a refund of their air fare and a Future Cruise Certificate in the amount of the cruise fare paid.

This situation presents much more complexity than what we usually face with downline protection for a limited number of guests. This bizarre set of circumstances is a powerful reminder of the benefits of purchasing travel insurance with trip cancellation protection. It’s impossible to generalize what coverage will be provided in this instance, but having coverage is very likely to be preferable to having no coverage.
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BY:Adam|19th April, 2010 20 Comments

“Wave” Booking Season, Board of Directors Visit and Staff Captains…All a Part of this Week’s Schedule

A full five day work week to start the new year. What a different feeling than one has during the dwindling weeks of a year’s end. For one thing, we are now beginning the so-called “wave” booking season. One of the consequences of this is a strong desire every three minutes or so to ask our colleagues in revenue management how the bookings are going. In reality, the booking volume isn’t so radically different than at other times of the year. The “wave” hasn’t been as pronounced in recent years as it was 10 years ago. Nevertheless, because a significant % of the year’s business remains to be booked, we are all anxious to extrapolate what we are experiencing to guess at how the year might be. It’s hard to tell if our friends in revenue management really like the extra attention or not.

One of the members of our Board of Directors, Bill Reilly, was in the office today. He is the Chair of our Board Committee on Safety, Security, Environment, Medical & Public Health. He was in for one of the occasional briefings we give to him. Bill is a great asset to the company, having served as Administrator of the EPA under the first President Bush. Gary Bald, our Senior VP responsible within management for the same five areas of Safety, Security, Environment, Medical & Public, arranged the briefing for Bill. Senior members of Gary’s team presented the latest developments in the different areas. I sat in on part of the discussion and as always, it makes me very proud to be a part of a company that works so hard to do the right things and to do them well. Often, we are exploring completely new terrain, especially as it relates to the environment.

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BY:Adam|7th January, 2010 9 Comments

Improving Our Ships to Help the Environment

A lot of great things happen in this business and we often have cause to celebrate. We had good cause in mid-July when we announced the Royal Caribbean International 2008 Environmental Ship of the Year. The announcement came in the form of a conference call to the fleet. It’s a curious experience to be the one who says “may I have the envelope please” to Jamie Sweeting, our VP, Environmental Stewardship.

The really amazing thing is how the ships year after year continue to find new and innovative ways to take care of the environment. Their dedication to do continuous improvement is inspiring.

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BY:Adam|5th August, 2009 4 Comments
 

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